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• How can I install Zequr under my browser?

  If you want to install the Zequr Extension under Internet Explorer, Firefox or Chrome, go to www.zequr.com from the browser you want to use, open the Download page and follow instructions.

• Can I delete my Zequr account?

  If you want to delete your Zequr account, select 'My Zequr/My account' in the main menu and click 'Delete my Zequr account'. VERY IMPORTANT: If you delete your Zequr account all your data will be deleted from the Zequr servers, and ther...

• Can I remove Zequr from my devices?

  It is very easy to remove Zequr from your devices. SMART PHONES AND TABLETS: Follow standard procedures for deleting apps. INTERNET EXPLORER: Click 'Start', select 'Control panel' select 'Remove a program' and select 'Zequr&...

• Is the communication between the Zequr client and the Zequr servers protected by SSL?

  The communication between the Zequr clients and the Zequr servers is protected by SSL.  

• Can I create more than one Zequr profile?

  You can create as many Zequr profiles as you need.  

• Can I print all my usernames and passwords?

  If you want to print the content in your Zequr account as a back-up, select 'My Zequr/Print all my Zequr data' in the main menu. VERY IMPORTANT: For your own sake, keep the printout in a safe place so others won't find it, or else someone...

• Can I use Zequr from Internet cafes?

  You can use Zequr from Internet cafees provided Zequr is installed on their computers.  VERY IMPORTANT: When using a device that does not belong to you, remember to log out from Zequr once finished. Then no traces will be left on the device you ha...

• Can I use Zequr on other people's devices?

  You can use Zequr from any device that has Zequr installed. VERY IMPORTANT: When using a device that does not belong to you, remember to log out from Zequr once finished. Then no traces will be left on the device, so you can feel safe using Zequr from ...

• Can I use Zequr from more than one device?

  You are free to install Zequr on as many devices as you wish. You can check on www.zequr.com which devices and systems we support. VERY IMPORTANT: When using a device that does not belong to you, remember to log out from Zequr once finished. Then no tr...

• My Zequr account has been locked. How can I un-lock it?

  If a wrong pattern is entered 5 times your Zequr account is automatically locked, in order to protect your data. Zequr will then send an email with an unlock link to the address you have stated, and you can un-lock your account by clicking the link. VE...

• I forgot my Zequr pattern, what can I do?

  Zequr's goal is to provide a secure service and that is why we have developed a technology that makes it impossible (even for Zequr) to re-construct your unencrypted data without knowing your Zequr pattern. That is why your Zequr pattern is not reg...

• I'm afraid I'll forget my Zequr password. What to do?

  If you select 'My Zequr/Print all my Zequr data' in the main menu you can save a printout of all your login information as back-up. You can also choose to write your Zequr username and pattern on the printout although we don't recommend tha...

• Can I change my Zequr pattern without changing all the login information for my websites?

  You can change your Zequr pattern without having to change all the login codes for your websites. Select 'My Zequr/Change my Zequr pattern' in the main menu and follow instructions. VERY IMPORTANT: Zequr does not know your secret pattern and we...

• Can I change my Zequr username?

  If you want to change your username, select 'My Zequr/My account' in the main menu and enter your new preferred username. VERY IMPORTANT: You must remember your username yourself!  

• Can I change my login information for a website?

  If you have changed your login information for a website in your profile at the website in question, you select the web account in the Zequr dropdown list 'My websites'. Zequr will then go to the login page and insert the OLD login credentials,...

• Why does Zequr not register my website automatically?

  There are millions of websites with login and there are a few of them that Zequr does not register automatically. If that happens you can add the website manually: 1.     Go to the websites login page. 2.     Sel...

• How can I add my websites to Zequr?

  It's very easy to add a website to Zequr. When you are logged in to Zequr do this: 1.     Let your browser open the websites login page. 2.     Enter your username and password as you normally do when you log...

• I have not received an email with an activation link

  If you haven't received an email with an activation link, the most likely explanation is that you have entered an invalid email address, or that your spam filter has filtered out the activation email. Open 'My Zequr/My account' in the main menu...

• I cannot login to Zequr

  You need to create an account before you can login to Zequr. Select 'Create new Zequr account' in the main menu and follow instructions.  

• How can I upgrade from Zequr FREE to Zequr ME?

  If you want to upgrade to Zequr ME, follow these steps on your computer or on your mobile device:   1.     Open your browser and log in to Zequr. 2.     Open the Zequr main menu. 3.     C...

• Which Operating Systems and browsers does Zequr support?

  Zequr supports Windows XP, Vista and 7, Mac OS X. Newest versions of Internet Explorer, Firefox and Chrome. Newest versions of iOS and Android 2+3 for smartphones and tablets.